SETOUCHI Retreat by Onko Chishin

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Please inform SETOUCHI RETREAT by Onko Chishin of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. This property does not accommodate bachelor(ette) or similar parties. インフィニティプール: Closed from Mon, Sep 09, 2024 until Mon, Jun 30, 2025 Shuttle service (surcharge) from/to Matsuyama Airport, JR Matsuyama Station, Dogo Onsen Train Station, Matsuyama Sightseeing Port and Matsuyama Castle is available if requested at least 3 days prior to the check-in date. Pick-up/drop-off location details: - Matsuyama Airport: at the arrival gate in front of the stained-glass doors - JR Matsuyama Station: near the ticket wickets - Dogo Onsen Train Station: near the taxi stop - Matsuyama Sightseeing Port: In front of the police box - Matsuyama Castle: at the ropeway terminal Please contact the property directly if you wish to use this service. Guests who want to additionally include meals to their plan must inform the property at least 3 days before the day of arrival. Vegetarian meals can be also prepared if requested at least 3 days in advance.