Holiday Inn Express & Suites Queensbury - Lake George Area
למצוא את המלון המתאים ביותר בQueensbury בתאריכים שבחרתם, לפי מחיר או העדפה
להשוות דילים עבור Holiday Inn Express & Suites Queensbury - Lake George Area מתוך מאות אתרים, הכול במקום אחד
כדאי לשים לב לדיל עם ביטול בחינם או דירוג מעולה
השוואת חדרים ומחירים
כולל כל המיסים והעמלות
מידע חיוני
צ'ק-אין החל מהשעה: | 16:00 |
|---|---|
צ'ק-אאוט עד השעה: | 11:00 |
ארוחת בוקר | ארוחת בוקר זמינה |
חיות מחמד | אין אפשרות להביא חיות מחמד |
ילדים | ילדים מתקבלים בברכה במלון זה |
שירותים לאורחים
מידע נוסף על Holiday Inn Express & Suites Queensbury - Lake George Area
Holiday Inn Express & Suites Queensbury - Lake George Area
Holiday Inn Express - Queensbury - Lake George Area is located off I-87 in Queensbury, at the base of the Adirondacks. West Mountain is 4.9 km away. Free private parking is available on site.
דירוגים וביקורות
ביקורות של נוסעים
תאריך כתיבת הביקורת: 23 במרץ 2025
מועד השהייה: מרץ 2025
תאריך כתיבת הביקורת: 9 במרץ 2025
מועד השהייה: מרץ 2025
תאריך כתיבת הביקורת: 1 במרץ 2025
Unacceptable Treatment & Ruined Weekend – Avoid This Hotel
At 2 PM, I attempted to check in, but the front desk employee, Fred, dismissively told me my room wouldn’t be ready until 4 PM. Initially, I accepted this, but then I remembered that I had paid for the night before, meaning my room should have been available. When I brought this up, Fred, with the same dry and condescending attitude, said they had reassigned my room and that this was just “how it worked.”
I tried to explain that it was unfair for them to charge me for a night and then give my room away, but instead of offering a solution, Fred became more dismissive and argumentative. When I pointed out that his behavior was unacceptable, he abruptly canceled my reservation and rudely dismissed me, repeatedly saying “Good night” as if to shut me down.
At this point, I was in tears, pleading for fairness. A senior manager came out, and I hoped for some professionalism. Instead, she took Fred’s side without hesitation, telling me “I believe my staff”, refusing to acknowledge the mistake and allowing his unprofessional, humiliating behavior to continue. Despite my distress, Fred kept smirking and repeating “Good night” while I stood there, shocked and hurt.
This completely ruined my weekend. Not only did I have to scramble to find another place to stay, separate from my daughter’s team, but it also deprived her of the full tournament experience with her group.
Fred may be young and inexperienced, but what’s worse is that the manager failed to handle the situation appropriately. Instead of de-escalating and correcting a clear customer service failure, she enabled his behavior and justified their mistake.
This was an appalling experience. I left the hotel in tears, humiliated and displaced. I will be filing a formal complaint with management, and I strongly advise others to stay far away from this hotel if you expect basic respect and accountability.
תגובת המלון
תאריך כתיבת הביקורת: 15 במרץ
I am glad to have been a host to one of our valued guests. Thank you for choosing our Holiday Inn Express & Suites Queensbury Lake George Area for the softball tournament and sharing your thoughts about your stay. I trust that all is well.
We always aim to deliver a great stay experience for our guests, and I am sorry to learn about the issues encountered during your stay. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent a private message to get additional information.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
תאריך כתיבת הביקורת: 28 במרץ 2025
מועד השהייה: מרץ 2025
תאריך כתיבת הביקורת: 21 בינו׳ 2025
מועד השהייה: ינו׳ 2025
What really bothered me was the woman who checked me in didn't have the best attitude and later on when I came downstairs because I had to get something out of my car she was right outside in front of the hotel smoking with a co-worker. Just thought it was unprofessional.
The other staff were fine.
I have to say I slept very good and there was a lot to choose from for breakfast. The coffee was great and it was nice that you could help yourself to coffee, hot chocolate etc. anytime! I would recommend though that you carry milk to buy in the cafe.
מיקום טוב מאוד
216 Corinth Rd, Queensbury, 12804, ארצות הברית|0.58 ק"מ מאזור West End Park
10 דברים שאפשר לעשותבמרחק 0.90 ק"מ
צ'ק-אין וצ'ק-אאוט
צ'ק-אין החל מהשעה:
16:00
צ'ק-אאוט עד השעה:
11:00
טוב לדעת
ילדים מתקבלים בברכה במלון זה
יש ליצור קשר עם המלון לקבלת פרטים על הוספת מיטות.
יש ליצור קשר עם המלון לקבלת פרטים על הוספת מיטה מתקפלת.
אין אפשרות להביא חיות מחמד
ארוחת בוקר זמינה
תפריט ארוחת הבוקר
בסגנון בופה (מזנון)
אפשרויות ארוחת הבוקר
ארוחת בוקר אמריקנית, ארוחת בוקר ללא גלוטן
מחיר ארוחת הבוקר
יש ליצור קשר עם המלון לקבלת מידע על מחירים
