Candlewood Suites Odessa
Find the best Odessa hotel for your dates, by price or preference
Compare deals for Candlewood Suites Odessa across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
All taxes and fees included
Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Candlewood Suites Odessa
Candlewood Suites Odessa
Located in Odessa, Candlewood Suites Odessa by IHG provides barbecue facilities. With free WiFi, this 3-star hotel has a fitness center and a shared lounge. The hotel features family rooms.
Ratings and reviews
Traveler reviews
Comment: Aug 13, 2023
Stayed in: Aug 2023
Comment: Oct 20, 2024
Stayed in: Oct 2024
Rundown needs work
Seemed to be a much older hotel and was very rundown.
Tile was cracked in the bathroom.
Shower curtain was very tattered and was even cut off on the bottom.
When entering to look at the room, the lamp and clock by the bed were both unplugged and the lamp didn't even work.
If you touched it, it wobbled and looked like it was going to fall apart.
Definitely not somewhere to stay again.
Hotel response
Comment: November 4
Thank you for staying at our Candlewood Suites Odessa. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
We always want you to enjoy the comforts of home at a comfortable value and home-like space and functionality. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so we can make things right on your next stay.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Have a wonderful day!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Comment: May 6, 2024
Stayed in: Apr 2024
Pests in 2 rooms
I checked in to the Candlewood suites from 4/16/24 thru 5/5/24. It is currently under renovations. The same day I checked in I started seeing roaches big and small come from the dishwasher and on to the kitchen countertop! I let the front desk know. And they sent maintenance to spray the room with bugspray. I was told that they pest control comes to spray at the end of every month. The bug spray didn't help. Pest control never came. I made sure to keep my luggage closed at all time so roaches wont end up in my bags. So I asked to move to another room. Before moving into the other room I had maintenance pull out the refrigerator and dishwasher and spray really good. For 2 weeks I didn't see anything. But after 2 weeks I started seeing small roaches come from the dishwasher and on to the kitchen countertop!. So I decided to leave and switch to another hotel. The manager Ashley asked me why I was leaving. I told her it was because I continue to see roaches. She got all upset and was very unprofessional. She said the guy who stayed in the room before me was there for a long time and never mentioned roaches and that I am the only one to complain. She also said the roaches must've followed me from one hotel to another because no one has mentioned the roaches but me.
I let Ashley the manager know that several coworkers have seen roaches in there room. And just because I am the only one complaining about the pests this means you have roaches.
If one person sees roaches in their room this is one complaint too many and this means you have a pest problem. Housekeeping cleans rooms once a week. But before they started renovating they should've had pest control come out and spray the whole building instead of renovating on top of roaches!
She was so upset that I told her about the roaches she said if I don't check out by 12pm she would charge me for another day. SO she charged me for Monday 5/6/24!!! Even though I checked out of the hotel on Sunday 5/5/2024 at 230pm. I asked for a printed statement showing my checkout time was 5/5/24 at 230pm. She refused to give me a copy and said she would email my employer that I left at 230pm but still charge the company another day!
I do not recommend this hotel unless you want to deal with roaches..
Hotel response
Comment: May 21
Thank you for staying at our Candlewood Suites Odessa and for sharing your feedback. I am glad to have been a host to one of our valued guests.
We aim to provide comfortable accommodations for all our guests, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent a private message to get additional information.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
Comment: Aug 6, 2023
Stayed in: Aug 2023
GE
Comment: Aug 18, 2022
Stayed in: May 2022
Friendly Stay
This was a great location being that my travel included Midland and further West of Odessa. The area was very quiet and the hotel stayed cleaned. I appreciate Will getting my bill straight. If I am ever sent to this area again to work, I will definitely stay here. Very convenient to I-20 and staff is very nice. They greet you when you come in and leave, making you feel very welcomed.
Thank you everyone for a great stay.
Very good location
750 Jbs Parkway, Odessa, 79761, United States|2.72 km from Royalty Park
10 things to dowithin 2.09 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
Pets allowed with extra charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
