The Hotel at Fifth Avenue
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
WiFi
Air conditioning
Fitness Center
24-hour Front Desk Service
Restaurant
Non-smoking
More about The Hotel at Fifth Avenue
The Hotel at Fifth Avenue
The Hotel at Fifth Avenue
Ratings and reviews
Cleanliness4.1
Location4.6
Service3.8
Rooms3.7
Value4.0
Sleep quality4.1
Traveler reviews
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Group traveler
Comment: Dec 10, 2024
Stayed in: Aug 2024
Best hotel stay ever
I stayed at this hotel in room 906, from Aug 15th -25th, and it is a great hotel to stay solo or with family. Located in the heart of Korea Town and within walking distance to shopping areas on 34th street, pharmacies, gift shops, all types of Korean dishes. I was even able to walk to Time Square (42nd Street) and also walked to my Dr's appointment on East 36th Street. I had my Metro card from previous visits to NY, but I had no need to use it even once.
I was on the 9th floor and got a room at the back with a view of roofing equipment (as always), but I must say I was very impressed with this hotel. From check-in, the gentlemen was so friendly and even made a joke, which lighened my droopy jet-lagged mood. Surprisingly, the security deposit was minimal compared to the previous hotels I've stayed.
For safety, there are security stationed in the lobby area. The hallways are very well lit and clean, and the room was very big (compared to previous hotels where I stayed), it was beautiful, clean, well lit, and had all the amenities as listed in the hotel ad. There is also a small gym in the basement, which I got to use once.
Most of the staff had a great attitude toward guests. There was an African American young man (may be a security) who held an umbrella over me and my friend's head and individually walked us to our Lyft waiting outside in the pouring rain. We were so grateful. Thank you, sir. The housekeeping staff did a superb job with the daily cleaning, organizing, and restocking the room with toiletries and coffee packages, and although I didn't have much cash to leave them a tip, they kept on cleaning the room faithfully and beautifully every day.
The AC in the room stopped working by the 3rd day into my stay, so the room became very hot. However, I never reported it until the day before I checked out, so it was my fault for enduring the prolonged discomfort, because when I eventually reported it, it was sorted in less than 5 minutes.
I took away 1 star for service due to the lengthy wait times for the elevator, and also, when I called down to the front desk to get stuff sent to my room.
Normally, I don't do hotel pics, but just because I was so impressed with this hotel, I took some pics to show. I know everyone experiences might be different, but I hope this review helps you guys when choosing a hotel to stay in NY.
I was on the 9th floor and got a room at the back with a view of roofing equipment (as always), but I must say I was very impressed with this hotel. From check-in, the gentlemen was so friendly and even made a joke, which lighened my droopy jet-lagged mood. Surprisingly, the security deposit was minimal compared to the previous hotels I've stayed.
For safety, there are security stationed in the lobby area. The hallways are very well lit and clean, and the room was very big (compared to previous hotels where I stayed), it was beautiful, clean, well lit, and had all the amenities as listed in the hotel ad. There is also a small gym in the basement, which I got to use once.
Most of the staff had a great attitude toward guests. There was an African American young man (may be a security) who held an umbrella over me and my friend's head and individually walked us to our Lyft waiting outside in the pouring rain. We were so grateful. Thank you, sir. The housekeeping staff did a superb job with the daily cleaning, organizing, and restocking the room with toiletries and coffee packages, and although I didn't have much cash to leave them a tip, they kept on cleaning the room faithfully and beautifully every day.
The AC in the room stopped working by the 3rd day into my stay, so the room became very hot. However, I never reported it until the day before I checked out, so it was my fault for enduring the prolonged discomfort, because when I eventually reported it, it was sorted in less than 5 minutes.
I took away 1 star for service due to the lengthy wait times for the elevator, and also, when I called down to the front desk to get stuff sent to my room.
Normally, I don't do hotel pics, but just because I was so impressed with this hotel, I took some pics to show. I know everyone experiences might be different, but I hope this review helps you guys when choosing a hotel to stay in NY.
Hotel response
Comment: December 12
114spicec, it’s wonderful to hear you had a great time at The Hotel at Fifth Avenue. The team is happy to have contributed to your enjoyable stay, especially with small gestures like holding an umbrella for you during the rain. It’s great that you found the location convenient and the room comfortable. Regarding the issue with the AC and the elevator wait times, thank you for sharing your feedback. We’re delighted you appreciated the hotel's ambiance and took some photos to remember your stay. We hope to welcome you back soon.
Kucuk Bag
Hotel Manager
Kucuk Bag
Hotel Manager
Couple
Comment: Mar 29, 2025
Stayed in: Mar 2025
Great stay
Everything was perfect. Great location and impecable in regards to the cleaning. I want to highlight specially Mark's assistance from the reception; who went out of his way to help me out with an issue I had not hotel related. Can't complaint about anything during my stay
Hotel response
Comment: March 31
Melisa, we’re delighted you loved your experience at The Hotel at Fifth Avenue. It’s fantastic to hear about Mark's exceptional assistance, and the team is thrilled to know everything was perfect during your stay. We hope to welcome you back soon!
Kucuk Bag
Hotel Manager
Kucuk Bag
Hotel Manager
Comment: Mar 25, 2025
Stayed in: Mar 2025
I enjoyed my stay at the hotel @5th avenue. The room was very clean, the water pressure in the shower was amazing and temperature was perfect! Great location to many many areas- walked to Times Square and surrounding areas. I would atay there again
Couple
Comment: Mar 23, 2025
Stayed in: Feb 2025
This hotel has a lot of extra charges which are hidden. Last month I booked here for three days. When I got there, they
This hotel has a lot of extra charges which are hidden. Last month I booked here for three days. When I got there, they charged me $85 in extra charges and took a deposit of $50. My booking included a fridge and oven,but I was neither given a fridge nor oven.
Hotel response
Comment: March 26
Nasir, thank you for sharing your feedback. The hotel team values transparency and encourages guests to reach out with any billing questions or requests during their stay for immediate assistance. Your comments about the room amenities are noted, and the team is keen to address such concerns. They appreciate your input and are committed to ensuring better clarity and satisfaction moving forward.
Kucuk Bag
Hotel Manager
Kucuk Bag
Hotel Manager
Group traveler
Comment: Mar 14, 2025
Stayed in: Mar 2025
Good and good location
The hotel is very well located. Two blocks from the Empire State Building, on the busy Korean Way near Broadway. There is a supermarket nearby as well as the metro.
The decoration is a bit "old" we are far from the New York dream .
Nevertheless the hotel is clean and the bedding is very good. The rooms are equipped with: safe, TV, iron and ironing board, coffee maker with doses, soap, shampoo and body milk. There are enough towels.
Heating / air conditioning can be quite noisy.
We had room 509, overlooking a building, it was quite dark but very quiet.
The room staff is charming and kind () which is less true for the reception.
The decoration is a bit "old" we are far from the New York dream .
Nevertheless the hotel is clean and the bedding is very good. The rooms are equipped with: safe, TV, iron and ironing board, coffee maker with doses, soap, shampoo and body milk. There are enough towels.
Heating / air conditioning can be quite noisy.
We had room 509, overlooking a building, it was quite dark but very quiet.
The room staff is charming and kind () which is less true for the reception.
Hotel response
Comment: March 17
Ariane, nous sommes ravis de savoir que vous avez apprécié l'emplacement privilégié de l'Hôtel de la Cinquième Avenue, à proximité de sites emblématiques comme l'Empire State Building et Broadway. L'équipe est ravie que vous ayez trouvé les équipements de la chambre satisfaisants et que vous ayez apprécié la propreté et le confort de votre séjour. Nous regrettons que la décoration et d'autres aspects n'aient pas pleinement répondu à vos attentes. Nous apprécions vos commentaires et en tiendrons compte pour nos futures améliorations. Au plaisir de vous revoir.
Kucuk Bag
Hotel Manager
Kucuk Bag
Hotel Manager
Excellent location
17 W 32nd St, Manhattan, New York, 10001, United States|1.93 km from Skyports Seaplane Base
10 things to dowithin 1.40 km
2.98 km
2.18 km
0.12 km
Transportationwithin 1.04 km
0.25 km
0.30 km
0.32 km
Airportwithin 9.99 km
1.93 km
9.99 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
All ages
$35 per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast menu
From the menu
Breakfast price
Please contact hotel for price information
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
The Hotel at Fifth Avenue: FAQs
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