London Marriott Hotel Regents Park
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about London Marriott Hotel Regents Park
London Marriott Hotel Regents Park
Discover London Marriott Hotel Regents Park, ideally situated amongst London's popular attractions, such as Camden Market, London Zoo, and the tranquil greenery of Regents Park and Primrose Hill. Each room and suite showcases a contemporary design that draws inspiration from the nearby parks, seamlessly integrating nature into the living spaces. With its abundance of family rooms and adaptable meeting rooms accommodating up to 350 attendees, the hotel caters to both families and business guests. Conveniently located outside the congestion zone, it offers easy access and over 60 parking spaces. Relax and recharge in our 15 metre indoor swimming pool, and enjoy our exclusive M Club, reserved for our premium room and suite guests and Marriott Bonvoy members. Enjoy an Italian dining experience at the hotel, where authentic ingredients and expert culinary skills craft a diverse menu designed to satisfy every palate, offering a truly genuine taste of Italy.
Ratings and reviews
Traveler reviews
Comment: Apr 11, 2025
Stayed in: Apr 2025
Our room was a good size with a balcony and the beds were comfortable.
House keeping had forgotten to put any water in our room but this was quickly rectified when we phoned down to reception.
Comment: Apr 13, 2025
Stayed in: Apr 2025
No slippers unless asked.
Comment: Apr 8, 2025
The hotel offers a mixed experience that earns it 3 stars, as it's overpriced for what you get.
The hotel shows its age in several ways. While the pool and sauna area are clean, maintenance issues are evident. The showers have some mold and flies. Paint is peeling in places, and rust has formed on various handles. The shower heads, though functional, are partially broken. The dressing area locks ventilation.
Our room was adequate but lacked sufficient storage space for four people - nowhere to organize clothes and shoes properly. A particular inconvenience was the absence of any drying arrangements on the balcony for wet swimwear or fitness clothing, making it difficult to dry items between uses. Given the price point, I would only give this hotel 3 stars. The rate charged is simply too expensive for the actual experience and facilities provided. While the service is excellent, the maintenance issues and functional limitations don't justify the premium pricing at the London Marriott Hotel Regent's Park.
Hotel response
Comment: April 11
Thank you for taking the time to share your detailed feedback following your recent stay at the London Marriott Hotel Regent’s Park.
While we’re truly delighted to hear that our staff left such a positive impression with their friendliness and attentiveness—something we pride ourselves on—we’re equally disappointed to learn that the condition of the facilities and the room fell short of your expectations.
Please accept our sincere apologies for the maintenance issues you encountered, particularly in the pool and sauna areas. The presence of mold, peeling paint, and broken fixtures is certainly not in line with the standards we strive to maintain, and your comments have been shared directly with our maintenance and housekeeping teams for immediate review and corrective action.
We also regret that your room did not provide adequate storage for your party, and that the lack of drying options for swimwear caused an inconvenience during your stay. This kind of feedback is essential for us, and we are actively exploring ways to improve both functionality and comfort in our rooms, especially for families and larger groups.
We understand your concerns about the value for money and are sorry that your experience did not reflect the premium standards you expected. Please rest assured that your observations will be part of ongoing discussions as we plan for future upgrades and improvements.
Once again, thank you for highlighting both the positives and the areas in need of attention. We do hope you'll consider giving us another opportunity in the future to provide the high-quality experience you deserve.
Kind Regards
Duty Manager
Comment: Apr 6, 2025
It feels a bit like being in faulty towers
The TV didn’t work so after 2 days and 5 calls the maintenance man came and explained it doesn’t work ..another room was offered but it’s such a hassle moving I decided to stay without a TV in this room 533. What I don’t get is if they don’t change the TV the next guest will have the same issue ?? We are here 4 days.
Enter the lift and the photo shows a delicious breakfast with a bowl of berries and berries on every dish..of coarse the breakfast which is good but busy did not have a berry in sight .
Housekeeping doesn’t restock coffee machine capsules or water.
On the flip side there is a pool and gym and overall I still would come back based on the room comfort and price and they do try to meet your needs in a faulty tower sort of way .
Comment: Apr 3, 2025
Stay elsewhere
Given free club access, which is a joke. Stayed many times, this time awful.
Hotel response
Comment: April 5
Thank you for taking the time to share your feedback regarding your current stay. We sincerely apologize for the inconvenience and frustration you encountered during your check-in process. What you experienced is certainly not reflective of the high standards of service we aim to provide, and we deeply regret that we fell short of your expectations.
We are genuinely sorry that you were subjected to a long wait .The mix-up with your room assignment and the delay in resolving the situation is unacceptable, and we understand how disruptive this must have been. Furthermore, we apologize that the complimentary club access did not meet your expectations.
Should you wish to discuss further any concern you may have while you continue the stay please feel free to reach out to the Duty Manager and we shall ensure it is well taken care.
Please know that your feedback has been shared with the team, and we are reviewing the situation to ensure that similar issues are avoided in the future. We value your loyalty as a returning guest, and we are committed to restoring your confidence in our services.
We truly appreciate your understanding
Kind Regards
Duty Manager
Very good location
128 King Henry's Road, London Borough of Camden, London, NW3 3ST, United Kingdom|2.84 km from Paddington Station
10 things to dowithin 2.78 km
Transportationwithin 4.81 km
Airportwithin 21.09 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
3 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
English breakfast
Breakfast price
$27 (≈GBP 20)/person
Breakfast times
06:30–10:30 from Monday to Friday, 07:00–11:00 from Saturday to Sunday
Cash
UnionPay QuickPass