Villa Dagmar

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Fast facts
Check in from | 15:00 |
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Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Villa Dagmar

Villa Dagmar
Located in Stockholm, a 2-minute walk from Army Museum, Villa Dagmar has accommodations with a fitness center, private parking, a restaurant and a bar. This 5-star hotel offers room service and a 24-hour front desk.
Ratings and reviews
Traveler reviews
Comment: Feb 27, 2025
Villa Dagmar – My Favorite Hotel in the World!
The staff at both Villa Dagmar and Villa Dahlia are phenomenal. I’d like to give a special shout-out to Ella at Villa Dagmar. I had to check out very early in the morning, and Ella went above and beyond by preparing a breakfast box for me—such a thoughtful and kind gesture. Her professionalism and warmth truly made my stay extra special. Ella’s kindness and attention to detail are beyond words, and she’s a wonderful reflection of the hotel’s exceptional service. While all the staff at Villa Dagmar are fantastic, I wanted to highlight how amazing Ella is for making my experience even more memorable.
And let me not forget to mention the breakfast at Villa Dagmar—absolutely incredible! Every meal I had there was delicious and made my mornings so much better.
At Villa Dahlia, I only had a drink and some snacks, but the hotel itself is lovely and full of character. Anna, who was working at Villa Dahlia, gave us a tour, and I want to give a shout-out to her as well for her wonderful hospitality.
Thank you, Villa Dagmar, for another unforgettable experience. It’s always such a pleasure to stay there—I truly love it!
Hotel response
Comment: February 28
Thank you for your heartfelt review! We are truly honored to be your favorite hotel and delighted to hear that both Villa Dagmar and Villa Dahlia made such a lasting impression. Your kind words about our team, especially Ella and Anna, mean the world to us. We will make sure to share your praise with them they will be thrilled to know they contributed to your memorable experience.
It’s wonderful to know you enjoyed our breakfast and the overall atmosphere of both properties. We can’t wait to welcome you back for another exceptional stay!
Best Regards,
Zainah Gwokyalya
Guest Relations Manager
Comment: Feb 17, 2025
Shocking
First of all , upon booking this hotel , I had made numerous calls to this hotel to book , sometimes to be on hold for 40 min. No one would pick up. This should have been a huge red flag. I managed to call Diplomaten (a sister hotel) and they picked up immediately (as you do). They said they will inform the management and they apologised and booked a hotel room for me.
Upon arriving I was put in a different room as my room wasn’t ready. (I had requested an early check in)
But to my shock I realised that the only girl behind the desk checking guest in and out of the hotel , was also in charge of carrying my luggage upstairs to my room. She did that only because I looked shocked as it was no bell boy to help me with the luggage as I had 4 bags and also my children.
The reception area was freezing and I saw that there was portable heaters behind hotel desk for the staff but no heating in the reception areas. It was minus 12 in Stockholm as the time of our arrival.
The hotel staff are rude and dismissive. When I arrived late to come back to my room at midnight , they stopped me to ask for advanced payment (they had my credit card details anyway) they said it’s their policy. This while my children were sitting and waiting in the lobby at midnight.
There was a bag missing (they didn’t bring it upstairs ) and when they did , the lady came in to the room as I was in the bedroom resting and attempting to speak to me. I told her it was late at night and she was being intrusive and whatever she wanted to tell me could have waited and she should not be coming in to my bedroom while I was lying down. It was all surreal to be honest. I still to this day , do not know what she wanted to talk to me about.
The gym is super small. You can only have one person at the time training in there.
Room service is shocking. You don’t get new towels. They fold your old towels. They are thin and crusty and old. There is no water for you in the room. So if you want to have water by your bedside you have to pay for it. I asked 3 times and they still would not leave water in the room so I had to take it from mini bar and I was obviously charged for it. They don’t tidy the room while cleaning it. All our stuff still left as we left it. So I’m not sure what the point of housekeeping was really. And for turn down service ? Nah. They don’t even know the word and that is none existent.
Breakfast buffet is minimal ! Hardly any choises.
No matches !!! So if you smoke and ask for matches , they give you a gas stove lighter the size of your leg. It’s pretty wild !!
This hotel is like an Airbnb. They don’t understand the meaning of service or even luxury.
It’s expensive for what it is (I had one of the biggest suits) and I had to carry my own luggage up and down the building.
Go to other hotels and do NOT waste your money here.
Hotel response
Comment: February 21
Thank you for sharing your feedback with us. We truly appreciate you taking the time to provide such detailed insights. We are sorry to hear that your experience did not meet your expectations and apologize for any inconvenience you faced during your stay.
Regarding the early check-in, we always try to accommodate requests when possible, but we want to note that early check-in is subject to availability, and booking the suite a day earlier is the best way to guarantee this. On this occasion, while your suite was being prepared, we provided access to another room to ensure you had a comfortable place to rest. We hoped this would help to alleviate any inconvenience during your arrival.
We are proud of the quality and freshness of our breakfast, which includes a variety of dishes made with fresh ingredients like berries, homemade bread, and granola. Also, we do all warm food upon order to ensure the quality and also take our responsibility when it comes to food waste. However, we do understand that we cannot meet all food preferences and we are sorry if you feel that we did not have your preferred options available.
In regard to the missing bag, we want to clarify that it was brought to your room after you contacted reception to inform us it had not been delivered. Our staff then brought it to your room and knocked on the door to hand it over, and while there she wanted to take the opportunity to check in on you and we apologize if this caused any disruption during your rest.
We also want to clarify our payment process. Many hotels handle payments differently, and we have decided to charge the card for the room upon check-in, rather than authorizing amounts, which can sometimes take weeks to be released depending on card providers, banks and countries. This allows us to streamline the process and settle incidentals upon check-out. We hope this clears up any confusion regarding our policy.
We also take note of your comments about our service, including the assistance with your luggage and our housekeeping procedures. We will share your feedback with our team to ensure improvements are made to better support our guests’ comfort and satisfaction.
We hope you and your children were able to enjoy our great city and that you would consider giving us a second chance again in the future. If so, you are more than welcome to reach out to me in advance and we can look over your preferences prior to your stay to better meet your needs. Thank you again for sharing your thoughts.
Kind regards,
Pierre Astell
Hotel Manager
Villa Dagmar
Comment: Feb 16, 2025
Weekend away!
The hotel was lovely. The staff were welcoming and very helpful. Bar area is lovely and a nice place to sit and people watch. Our room was small but ideal. Bed was very comfy, maybe too comfy. Room was spotless and bathroom clean very well appointed. Breakfast each morning was great - loads of choices and something to suit everyone. The hotel is perfectly situated for wandering around. We loved Stockholm and would definitely stay here again and recommend it wholeheartedly.
Hotel response
Comment: February 17
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay and found our staff, location, and amenities to your liking. It's great to know that you had a comfortable and enjoyable time in Stockholm. We truly appreciate your kind recommendation and look forward to welcoming you back in the future!
Best Regards,
Zainah Gwokyalya
Guest Relations Manager
Comment: Feb 11, 2025
Friendly
Great location, the hotel is ultra modern yet tastefully decorated.
The bar is beautiful.
However, the room is not hyper ergonomic and has no windows ( velux only ).
A little expensive but nice overall.
Hotel response
Comment: February 17
Thank you for your kind review. We are delighted that you enjoyed our central location, modern design, and beautiful bar. We appreciate your feedback regarding the room layout. Please note that all our rooms are uniquely designed, and we do offer options with large regular windows that may better suit your preference for future stays. We hope to welcome you back soon!
Best Regards,
Zainah Gwokyalya
Guest Relations Manager
Comment: Feb 8, 2025
Very Stylish stay in heart of Stockholm
Cool bar with vast array of wines
Expensive but that’s Sweden
Perfect location for accessing shopping museums old town etc
Food very good although we didn’t try breakfast
However small but significant criticism was room
Basic double at the top of the building with large wooden struts encroaching into space which you had to bend to avoid
Not good for my aching back
Also awoken each morning by a lorry depositing what I assume was used bottles for recycling
Very noisy
Everything else was lovely in the room
Beautiful bathroom (perhaps not well stocked with toiletries (
Very clean
Comfortable bed
Just avoid the attic room if you can
Hotel response
Comment: February 17
Thank you for your kind words and for sharing your experience with us. We are delighted that you enjoyed our hotel's location, bar, and overall ambiance. However, we regret that your room did not fully meet your expectations. Please know that we offer rooms with different layouts and views that may better suit your preferences on your next visit. Our team would be happy to assist in selecting the perfect room for you.
We appreciate your feedback and hope to welcome you back soon.
Best Regards,
Zainah Gwokyalya
Guest Relations Manager
Exceptional location
Nybrogatan 25-27, Östermalm, Stockholm, 114 39, Sweden|1.17 km from T-CENTRAL Station
10 things to dowithin 0.60 km
Transportationwithin 2.32 km
Airportwithin 36.05 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
English breakfast, Gluten Free breakfast, Kosher breakfast, Vegan breakfast, Vegetarian breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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