Na'ala Tulum

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Fast facts

Check in from
15:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Airport Shuttle
Pool
24-hour Front Desk Service

More about Na'ala Tulum

Na'ala Tulum

Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.1 mi from Las Palmas Beach, 1.

Ratings and reviews

Traveler reviews

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Comment: Mar 6, 2025

Stayed in: Feb 2025

My stay at NAALA Hotel in Tulum was fantastic! The hotel is in a perfect location, making it super easy to walk everywhere—whether to nearby restaurants, shops, or attractions. The room itself was beautiful, modern, and comfortable, with a lovely touch of greenery on the deck that added both charm and privacy.
One small downside was seeing guests hang their wet clothes on the railings, which took away from the otherwise stylish and clean aesthetic of the hotel. Other than that, everything was excellent. If you're looking for a comfortable, well-located stay in Tulum, I highly recommend NAALA Hotel!

Comment: Mar 23, 2025

Stayed in: Mar 2025

Not as nice as the pictures have you think. This is a budget hotel, the breakfast and the service is below average. Lots of construction noise and not as clean as we hoped

Comment: Feb 1, 2025

Stayed in: Jan 2025

Definitely not a 4 star hotel. Very good eatery just outside called Casa Sofia. Need to rent a bike to go anywhere. Taxis are a robbery

Comment: Dec 26, 2024

Stayed in: Dec 2024

Hotel driveway is narrow and difficult, WiFi does not work at night during stay. Shower wall slippery. Parking is spacious, but need to pay $10 US dollars. Room is equipped.

Comment: Dec 9, 2024

Stayed in: Nov 2024

What a great experience. Naala is exactly what it advertises itself as - a 3.5 star hotel with some blemishes but an eagerness to succeed. When we go back to Tulum we will stay at Naala again!
The hotel is tucked back off the road. The outdoor lobby is quite welcoming but does show some wear but the front desk service was professional. The courtyard was so relaxing - while you can hear the music from the rooftop, the hammocks and waterfalls make it a perfect place to chill before or after your day.
We splurged on the "family apartment" as it was not that much more than a single room and gave us a huge amount of space. The patios and balconies are a little light on furniture, so glad for the courtyard. Room was clean, beds were wickedly comfortable and showers were strong. We felt safe.
There are some good restaurants within 100 yards and downtown is only a 20-minute walk but the best meals we had on our trip were at the Naala rooftop restaurant. Highly recommend. Reasonably priced as well. Salmon was perfect. Breakfast farmers omelet (I got well done) was fantastic. Smoothie was nice - they use ice and agave nectar (order accordingly).
Order a drink from the restaurant and bring it to the rooftop pool - plenty of seating. The best part of the roof is the unobstructed view (think sunrise and sunset). You can see the Tulum heritage site and the ocean from the roof.
As the hotel does not supply extra water, we were very happy to find an Oxxo and a 7-eleven only steps away

Location

Av. Coba Sur, Región 014 () - (), Tulum, 77760, Mexico|1.90 km from Tulum Beach

10 things to dowithin 1.39 km

1.90 km
1.95 km
1.43 km

Airportwithin 22.75 km

22.75 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast options

Continental breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

In the event of an early departure, the property will charge you the full amount for your stay.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Cash

Na'ala Tulum: FAQs

Yes, Na'ala Tulum does have a restaurant.
At Na'ala Tulum, you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Na'ala Tulum.
Na'ala Tulum is 1.0 km away from Tulum city center.
Na'ala Tulum is in Tulum, Mexico and is 1.0 km away from Tulum city center.