Grand Hotel Vientiane

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Please inform Grand Hotel Vientiane of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. A damage deposit of USD 20 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. From September 2018 onwards, the property offers complimentary daily shuttle services for in-house guests to and from City Inn Vientiane located in the city center every one hour between 18:00 and 22:30 hrs.