Excelsior Palace Portofino Coast
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Excelsior Palace Portofino Coast
Excelsior Palace Portofino Coast
With a stay at Excelsior Palace Portofino Coast in Rapallo, you'll be connected to the convention center, within a 10-minute drive of Portofino Marina and San Michele di Pagana Beach. This luxury hotel is 7.5 mi (12.1 km) from Camogli Beach and 0.5 mi (0.8 km) from Spiaggia pubblica Travello. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy Mediterranean cuisine at Ristorante Lord Byron, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A buffet breakfast is served daily from 7:30 AM to 10:30 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and limited parking is available onsite. Make yourself at home in guestrooms, featuring minibars and LCD televisions. Wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and a turndown service, and housekeeping is provided daily. CIN: IT010046A17PKKRS3I
Ratings and reviews
Traveler reviews
Comment: Jan 4, 2025
Stayed in: Dec 2024
Everything is perfectible...
Hotel response
Comment: January 4
La ringraziamo per essere stato nostro Ospite e per il tempo dedicato a recensire il Suo soggiorno in Riviera.
SaperLa così soddisfatta del soggiorno è per noi motivo di immensa gioia; non avremmo potuto desiderare parole migliori.
Sarete sempre i benvenuti.
Vi ringraziamo di cuore per essere stati con noi e speriamo vivamente di accogliervi di nuovo in futuro.
Rinnovando gli auguri di un fantastico 2025, restiamo a disposizione per qualsiasi necessità e porgiamo cordiali saluti da Rapallo.
Aldo Werdin
Direttore Generale
Comment: Jan 21, 2025
Stayed in: Jan 2025
Beautiful weekend!
I especially thank Alice Teppati and Anne Dumont, from the booking office, with whom I had the pleasure of corresponding in the days before our arrival.
Another mention goes to Restaurant Manager Signor. Marco Franceschini, for the kindness and availability in meeting our needs, for the choice of menu 'and birthday cake.
I thank the Lord. Maximum for the professionalism with which he took care of us during dinner and breakfast.
I thank Mrs. Donatella for taking care of the order and cleanliness of our rooms.
The beautiful sea view room reserved for our mother was a double gift, which made her stay unforgettable.
Everything was perfect!
Hotel response
Comment: January 26
grazie per aver soggiornato all'Excelsior e per il tempo dedicatoci nel recensire la Sua esperienza in Riviera.
Siamo oltremodo lieti che abbia apprezzato il nostro servizio, la pulizia, l'eleganza della nostra Casa e la vista mare.
Grazie per aver sottolineato la professionalità del nostro Staff (e per la particolare particolare menzione ad Alice, Anne, Marco, Massimo e Donatella) che saluta tutti Voi cordialmente.
Auspicando di poterLe presto rinnovare il nostro benvenuto in Riviera, Le inviamo i nostri migliori saluti.
Aldo Werdin
Direttore Generale
Comment: Jul 25, 2024
Hotel response
Comment: July 26
we are really sorry for this review. It seems that, during your recent stay, no mention about your disappointment was reported to any member of the Staff. It is a shame as we would have loved to listen your suggestions and find together a solution.
We are sorry for your note about the Restaurant and be sure we already shared your comments with the Staff.
Our Classic Suites have two bathroom, one with bathtube and the other with a shower in order to accomplish our Guests preferences. Unfortunately, using a nickname, we are not sure we recalled the correct reservation, but, if it is, probably the dimension was relatively small as you were in four instead of three Guests originally booked.
The Excelsior, as shown in many pictures, is a symbol of classic style, reinforced by our forniture that are original antiques, carefully chosen worldwide. In these last years, many projects have been realized, the latest has been the new facade. Many others are on the way and will be revealed very soon!
Trusting we'll have the pleasure of welcoming you back, we stay at your disposal for any need and send our best regards.
Aldo Werdin
General Manager
Comment: Feb 21, 2025
Stayed in: Dec 2024
Comment: Feb 20, 2025
Stayed in: Feb 2025
The breakfast buffet is wonderful: lots of choice including made to order items. The view from the dining room is gorgeous.
The location is spectacular with views over the Med, infinity pools that hang out over the sea are wonderful - warm & there are both pool-side and indoor showers, changing rooms, a gym, etc..
LOVE that it's
10 minute walk into the heart of Rapallo
10 minute walk to beach restos in San Michele
25-30 min walk to Santa Margherita
Bus stops at the foot of the hotel which runs from Santa Margherita train station to the Rapallo train station so if you overdo it, easy to hop on!
Excellent location
Via San Michele Di Pagana 8, Rapallo, 16035, Italy|0.60 km from Testimoni Di Geova
10 things to dowithin 1.69 km
Transportationwithin 0.88 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
From 4 to 14 years old
Children can use extra beds for an additional charge of EUR 110.0.
15 years old and over
Children can use extra beds for an additional charge of EUR 120.0.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
Buffet.
Breakfast price
Please contact hotel for price information.
In the event of an early departure, the property will charge you the full amount for your stay. Please note that access to all wellness center services, outdoor swimming-pool and beach club are included. The private beach area is available from the beginning of June until the end of September. Please note that half and full board rates include 3 courses and do not include drinks. Please note that surcharges apply for pets, both for staying in the hotel and separately for access to the beach club. Only small-sized pets are allowed at the property. Please note that a garage with CCTV surveillance is also available at an additional cost.
Cash