Hotel Neo Gajah Mada Pontianak by Aston
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Hotel Neo Gajah Mada Pontianak by Aston
Hotel Neo Gajah Mada Pontianak by Aston
A stay at Hotel Neo Gajah Mada Pontianak by ASTON places you in the heart of Pontianak, within a 5-minute drive of Gajah Mada Shopping Complex and Vihara Bodhisatva Karaniya Metta. This hotel is 1.4 mi (2.2 km) from Taman Alun Kapuas and 1.4 mi (2.2 km) from Alun Alun Kapuas. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a ballroom. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 105 guestrooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Ratings and reviews
Traveler reviews
Comment: Jan 4, 2025
Hotel response
Comment: January 6
Warmest Greetings from Hotel Neo Gajah Mada Pontianak,
Thank you for your wonderful review. We are delighted to hear that you enjoyed the cleanliness and spaciousness of our rooms, as well as the wide variety of delicious breakfast options. It's also great to know that our staff was able to assist you with their helpful and friendly service. We look forward to welcoming you back for another great stay.
Regards,
Exsan
General Manager
Comment: Dec 5, 2024
Btw there is no parking space, so if you bring car you must put in parking space behind hotel, you can claim tickets in the receptionist
Hotel response
Comment: December 5
Warmest Greetings From Hotel Neo Gajahmada Pontianak,
Thank you for your feedback. Thank you for sharing your experience. It's great to know your stay was comfortable until check-out. Regarding parking, we appreciate you highlighting this for other guests and are glad to provide assistance with claiming tickets at reception. We hope to welcome you back in the future!
Regards, General Manager
Comment: Jan 18, 2025
Bed cover & towel are a bit yellowish (not white)
Hotel response
Comment: January 20
Warmest Greetings from Hotel Neo Gajah Mada Pontianak.
Thank you for your feedback. We sincerely apologize for any inconvenience you experienced regarding the room condition and the quality of the bed cover and towels. Your comments are valuable to us, and we will address these issues with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience on your next visit.
Regards,
Exsan
General Manager
Comment: Nov 8, 2024
The only nicest thing is the location.
Hotel response
Comment: November 11
Comment: Oct 13, 2024
Hotel response
Comment: October 14
Warmest Greetings from Hotel Neo Gajah Mada Pontianak,
Thank you for your review. We’re glad to hear that you found the location convenient and enjoyed the breakfast during your stay. We apologize for any noise disturbance due to the room's proximity to the main road. We appreciate your feedback and will look into ways to improve the noise insulation. We hope to welcome you back for a more peaceful stay next time!
Regards,
Hotel Manager
Excellent location
Jl. Gajah Mada No.177, Benua Melayu Darat, Kec. Pontianak Sel., Kota, Pontianak, 78121, Indonesia|2.41 km from Saifullah Mosque, Pontianak, Indonesia.
10 things to dowithin 1.35 km
Airportwithin 13.95 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Cribs cannot be added. Children 11 years old and under can use extra beds for an additional charge of IDR 150000.0.
Pets are not allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast price
$6 (≈IDR 80000.0)/person
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Please inform Hotel Neo Gajah Mada Pontianak by ASTON of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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