Country Garden Phoenix Hotel
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All taxes and fees included
Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
WiFi
Parking
Air conditioning
Airport Shuttle
Pool
Fitness Center
More about Country Garden Phoenix Hotel
Country Garden Phoenix Hotel
Country Garden Phenix Hotel features a seasonal outdoor swimming pool, fitness center, a garden and terrace in Zhangjiajie.
Ratings and reviews
Cleanliness4.6
Location4.7
Service4.6
Facilities4.5
Traveler reviews
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Mentioned by travelers
Couple
Comment: Sep 3, 2024
Very nice location in Zhangjiajie and the room had the scenic Mountain View with bath tub and really liked the stay and also had a vast range in breakfast will recommend to stay whenever you are in Zhangjiajie
Hotel response
Comment: September 3
Dear Guest，Thank you for your stay and five-star praise, we will continue to work hard to do better. Welcome you to come back to Zhangjiajie and stay at Cinnamon Phoenix Hotel again!
Couple
Comment: Jul 5, 2024
The hotel is amazing, service, cleaness and facility wise We absolutely satisfied. The breackfast was included and was international and Absolutely delicious. Great variety. The only thing that upsad us was, the fact that tbe swiming pool didn't workbut other wise the hotel is like palace. Its 15 min drive from the main attraction, so wherever wr go we use a taxi. We had 2 nights and 3 days, was amazing taht we visited Avatar mountain and the glass bridge along with so many other activities
Hotel response
Comment: July 6
Dear Guest: Thank you for your valuable suggestions, the hotel pool outdoor pool for the summer seasonal opening, I'm sorry to cause you trouble, BGG's way forward, thank you for all the way to support, look forward to the next stay can bring you 5 points satisfied with the experience oh.
Couple
Comment: May 6, 2024
The place was nice, cleaning staff were friendly and courteous. But had Difficulty finding transportation to attractions area.
Hotel response
Comment: May 6
Dear guests, The hotel is adjacent to Zhangjiajie National Forest Park, surrounded by majestic mountains, close to the city center, and not disturbed by the city, and 50 meters from the hotel entrance to the city, Tianmen Mountain, high-speed rail station, forest park, railway station / bus station line bus, the traffic is very convenient, look forward to your visit again!
Solo traveler
Comment: Dec 15, 2024
Good service and quality for what you pay
Hotel response
Comment: December 19
Thank you for your favorable comments, simple handwriting brings us is full of emotion, we sincerely look forward to your next visit! Wish you a happy life!
Family traveler
Comment: Jul 20, 2023
Our flight was cancelled and only rescheduled a day later, we decided to stay at this hotel for its luxury amenities and facade. We were very wrong to book a room at this hotel. This hotel looks luxurious but it is far from it. The hotel is falling apart and many of the advertised amenities do not work or are suspended. We specifically booked a room at this hotel to spend the day at the pool only finding out the next day that the pool opens at 2pm and we are supposed to check out at 3pm. Also the room and bathroom fixtures are breaking off and the hot water wasn't working when I wanted to take a shower at 10am. Also the inside of the hotel was blistering hot as they do not turn on the air-conditioning in the hotel lobby, restaurant or corridors. The room air conditioning was also atrocious we put the room temperature on the coldest but it didn't really work. The breakfast was also very low budget as the selection was very limited for western pallets. The view and location of this hotel looks amazing but do not be deceived by the facade as this hotel is terrible. DO NOT STAY HERE. This hotel is going out of business and you will only waste your money.
Hotel response
Comment: July 20
We are very sorry to bring you a bad check-in experience, the hotel pool is open from 2:00 p.m. to 9:30 p.m., the hotel provides hot water for guests 24 hours a day, and there is no hot water at 10:00 p.m. Please contact the hotel staff in time to solve the problem, the hotel has been enriching the buffet breakfast, and strive to make every tourist satisfied, thank you for your valuable suggestions. Wish you a happy life!
Excellent location
NO.1 Bigui Garden Banping village, Shati township, Dayong, 427000, China|15.77 km from city center
Transportationwithin 17.16 km
5.54 km
9.97 km
13.96 km
Airportwithin 17.19 km
17.19 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
17 years old and under
For each room, 1 child can use existing beds for free.
Pets are not allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
Western breakfast, Chinese breakfast.
Breakfast price
$13 (≈CNY 88.0)/person
Breakfast times
06:00 - 10:00 from Monday to Sunday.
The outdoor swimming pool is open seasonally, please consult the hotel for details.
The hotel accepts the following payment methods:
Country Garden Phoenix Hotel: FAQs
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