Ibis Aracruz

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Please inform W12 Rooms of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests under the age of 18 can only check in with a parent or official guardian. IMPORTANT NOTICE: Ongoing renovation work will be carried forward further on the exterior parts of the hotel building until 28 February 2025. Therefore, the building will remain covered with scaffolding until the work finishes. Please note that there is no elevator in this property and rooms are accessible via stairs only. However, our porter services are available from 8:00AM to 6:00PM, to help you with your luggage. The property requires the same card that was used at the time of booking to be present at check-in, together with a valid passport or ID card. Check-in or check-out outside the advertised hours costs an additional GBP 10 per hour. It is subject to availability.