Arrow on Swanston

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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with an American Express or JCB credit card. Please note that there is a 3.8% charge when you pay with a Diners Club credit card. Please note check-in time is from 14.00 until 23:00. Guests arriving outside reception opening hours must contact the hotel prior to arrival using the contact details found on the booking confirmation, to receive late check-in instructions. Please note that this hotel requires a AUD 100 credit card pre-authorization upon check in. If a valid credit card cannot be provided for authorization purposes, please note that a AUD 100 bond from a debit card or cash payment will need to be provided on arrival. Please note parking is subject to availability and extra charges apply. Please note that all rooms are individually furnished and the photos are presented as a guide only. Upon arrival, guest will be required to sign a standard registration form and accept the terms and conditions therein for his/her stay. Hotel has the right to charge on nominated credit cards / bond that registered at check in for compensation after guests check out or before bond is refunded in the event of: 1) Any damage caused to hotel rooms during guests stay, including room structure, hotel furniture, etc. 2) Any hotel properties have been removed from the rooms. 3) Special cleaning required due to conditions of the room after check-out.